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Effective Date: September 2025

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P Thomas Counselling (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect any personal data you provide through our website, www.pthomas-counselling.co.uk.

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1. Information We Collect

We may collect the following personal information when you use our website:

• Name, email address, and phone number (when you contact us or book a session)

• Information you provide in forms or emails

• Any other personal information you voluntarily provide to us

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We also collect non-identifiable information automatically through the website, such as:

• IP addresses

• Browser type and device

• Pages visited and time spent on the site

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2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide counselling services

• Manage appointments and communications

• Improve our website and services

• Comply with legal obligations

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We will never sell or share your personal data with third parties for marketing purposes.

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3. Data Storage and Security

• Personal data is stored securely and only accessible to authorised staff.

• We use industry-standard security measures to protect against unauthorised access, loss, or misuse of personal data.

• We retain personal data only as long as necessary for the purposes described or as required by law.

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4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand website usage and improve our services.

You can manage or disable cookies via your browser settings, but some parts of the website may not function fully without them.

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5. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing of your data

• Request data portability

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To exercise your rights, please contact us at [email@example.com].

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6. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of external websites.

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7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

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8. Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact:

Email: hello@pthomas-counselling.co.uk
 

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